A Real-World Look at Health Kiosk Success

In today's fast-paced healthcare environment, finding ways to streamline workflows and maximise efficiency is paramount. At EK Interactive, we understand these challenges, and we're passionate about providing innovative solutions that make a tangible difference. That's why we're excited to share a compelling case study that demonstrates the real-world impact of our EK Health Kiosk.

Imagine this: A busy GP practice with 15,000 patients is looking for ways to optimise their processes and free up valuable clinician time. They decide to implement the EK Health Kiosk in their reception area in October 2024. Integrating with the A&D Blood Pressure unit and Marsden Auto Height and Weight scales, the kiosk automatically uploads patient-entered data directly into their EMIS system. Their primary goal? To simplify routine tasks and enhance overall practice efficiency.

The Results Speak for Themselves:

Fast forward six months, and the impact has been significant. This practice has seen 2,508 completed patient questionnaires through the kiosk. By empowering patients to input their information upon arrival, the practice has achieved an impressive 209 hours of time saved for their clinical staff*. This translates directly into more time for patient care and a reduced administrative burden.

Furthermore, the financial benefits are clear. With the kiosk handling routine data collection, the practice has saved an estimated £3,135 in Healthcare Assistant time**. These are real, tangible savings that can be reinvested back into the practice to further enhance patient services.

How Did They Achieve This? A Smart and Simple Approach:

The practice adopted a thoughtful approach to integrating the kiosk:

• Universal Access: Every patient receiving an appointment invitation is simply asked to use the kiosk when they arrive. This makes it a standard part of the patient journey.

• Gradual Introduction: They initially focused on two key questionnaires – a Cardiovascular Monitoring Check (including lifestyle questions on alcohol consumption, smoking, and diet) and a New Patient Health Check (which collected data relevant to new patient registrations). This allowed both staff and patients to become comfortable and confident with the new technology.

• Dedicated Support: Recognising that some patients might need assistance, reception staff were readily available to offer support and guidance.

  
  

The Next Step: Even Greater Efficiency on the Horizon:

The success of the initial implementation has spurred the practice to explore even further possibilities. They are currently collaborating with their clinical leads to integrate additional pathway questionnaires, such as those for Annual Asthma or Diabetes Reviews. The potential time saving here is substantial – an estimated 10 minutes saved per appointment by capturing crucial information before the consultation even begins.

Could the EK Health Kiosk Transform Your Practice?

This case study offers a compelling glimpse into the tangible benefits that the EK Health Kiosk can bring to your practice. By automating routine data collection, you can:

• Free up valuable clinician time to focus on more complex patient needs.

• Reduce administrative burdens on your staff.

• Streamline patient workflows for a smoother experience.

• Achieve significant cost savings.

  
  

Ready to explore how the EK Health Kiosk can help your practice unlock new levels of efficiency and enhance the care you provide?

Visit our website today to discover more: https://www.ekinteractive.co.uk/

Our friendly team is also available to answer any questions you may have:

• Call us: 01223 812737

• Email us: hello@ekinteractive.co.uk

  
  

We're excited to partner with you on your journey towards a more efficient and patient-focused future.

*Based on an estimated saving of 5 minutes of clinician time per completed kiosk pathway. **Calculated at an hourly rate of £15 for Healthcare Assistants.