FFT in a Box
The simple solution to manage the Friends and Family Test for your service
What's the FFT?
From 2013, the NHS made it mandatory for many services, including GP’s, Dental Practices and Pharmacies to ask patients ‘Would you recommend this service to friends and family?’.
The results then need to be reported back to the NHS. The survey is a valuable opportunity to gather feedback on how patients feel about your service.
What do I get with the FFT in a box?
An Android tablet and stand – floor standing or desktop
An online survey ready to go
Secure survey admin dashboard
Everything you need in one box
How can EK help?
You need feedback. More than that, it’s your duty as a health provider to get feedback. To get that feedback you need to gather information wherever your patients are. Whether on or offline, on a desktop or mobile, FFT in a box is a one stop solution for your FFT surveys.
Building on our extraordinarily successful Friends and Family Test System for large organisations, Elephant have developed a simple, self-contained FFT-in-a-box aimed at smaller NHS service providers.